Safari on the other hand does not automatically do this when running on a Mac, and so requires you to download and install the plugin manually. For many of our customers who aren't aware of this, it appears to them that their camera simply doesn't work. Thankfully, it's a very quick and straightforward issue to remedy.
There are a couple of places you can download the plugin from:
This video is a temporary fix until Hikvision release a new firmware to allow the DVRs and NVRs to work natively without the need for a NPAPI plugin. How to solve the 'Please click here to download plug-in'.
- Hikvision's Overseas Website - On this site, you're after the file named 'Plug-in V3.0.5.26 build20150126 for Mac OS' (or a newer version). You may need to create an account to access the download, and so the below might be a preferable alternative.
- Hikvision's European Download Portal - This site provides a direct download to the same plugin as above. Of course, do ensure you're downloading the 'for macosx' file.
NB - Updated information and links here:
https://forum.use-ip.co.uk/threads/hikvisions-latest-mac-plugins.1602/So it seems as of last week Firefox released a new version (52) which pretty much breaks all browser plugins apart from Flash (which is what rendered Chrome useless for this not so long ago). This means you may keep trying to install the WebComponents plugin but it does nothing. Thankfully there is a fix:
How to use Firefox v52 to live view Hikvision device
1. Install the plug in first.
2. Open a blank page of Firefox and input about:config (where you normally type the web address)
3 Press Enter. Click on the, “I Accept the Risk” Button.
4. You will then be in the plugin section of Firefox.
Right click, then go to NEW from the dropdown list. You will have 3 options to choice from, you will need to select Boolean. Once you have done that, you will need to type the plugin name:
Hikvision Microsoft Edge
plugin.load_flash_onlyClick OK and choose “false” for the VALUE.
5. Exit firefox and reload the DVR/NVR web interface to 'accept' to run the plugin at the top of the page (all being well).
There were a few other steps recommended past this, but we have found this alone to do the trick.
Install Hikvision Plugin For Mac Download
Adam